It is not a question of how well each process works, the question is how well they all work together. ~ Lloyd Dobens and Clare Crawford

I had run across this quote sometime ago but saw it again this weekend and it just jogged my memory on something I wanted to talk about today.

As a salesperson, I repeatedly am finding customers who are dealing with “silos of information”. By that I mean, they may have software programs and/or departments that run well in isolation but connecting or sharing or communicating with other software programs or departments is not their strength. All of us have bought software that did a very good job in a particular area but then found we needed to output the information and massage it in Excel or Word in order to get it in a format to input into the next software program. Worse, in many case we found we needed to re-key the information keystroke by keystroke into the next program where the information was needed.

May I suggest when you are looking for software that you not purchase a software package for just a task (accounting) or a department (sales) but instead look for software that integrates or plays well with other software?

Remember—–It is not a question of how well each process works, the question is how well they all work together. ~ Lloyd Dobens and Clare Crawford