Accelerators are no-cost add-on modules that deliver extended capability to Microsoft Dynamics CRM 4.0.
The purpose of these Accelerators is to:
Boost competitiveness by delivering functionality that is not available out-of-the-box today with CRM version 4.0. The release of these Accelerators demonstrates Microsoft’s ongoing commitment to drive innovation in between major releases of Microsoft Dynamics CRM and further leverage your investment in Microsoft Dynamics CRM.
The current release of Accelerators for Microsoft Dynamics CRM includes the following:
Analytics
Extends business intelligence for Microsoft Dynamics CRM by delivering sales, service and operations dashboards.
Event Management
New functionality to plan, create, execute, and review events.
E-Service Portal
A configurable self-service portal for enhanced customer service through Microsoft Dynamics CRM.
Enterprise Search
Rapidly configure portal views of CRM data within SharePoint (MOSS) and expose this data to MOSS enterprise search.
Extended Sales Forecasting
Enhanced sales forecasting mechanism for Microsoft Dynamics CRM 4.0.
CRM Notifications
Newsfeeds (RSS) that allow users to subscribe to CRM “events” relevant to their job role.
Business Productivity
A collection of time-saving productivity customizations for Microsoft Dynamics CRM 4.0
Sales Methodologies
Practical Guidance for adoption of third-party sales methodologies such as SPI Solution Selling, Target Account Selling (TAS)
and Miller Heiman)