Some of our clients have been experiencing a Dynamics GP application crash when selecting a Navigation List.
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: Dynamics.exe
Problem Signature 02: 12.0.270.0
Problem Signature 03: 5217d52e
Problem Signature 04: WindowsBase
Problem Signature 05: 4.0.30319.34004
Problem Signature 06: 5246811c
Problem Signature 07: 1432
Problem Signature 08: 17
Problem Signature 09: System.InvalidOperationException
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: d1d9
Additional Information 4: d1d94a13d3609d6b740644c12508f581
I found this post from Donna Krizik that solved the problem:
http://www.crestwood.com/blog/view/dynamics-gp-2013-crashes-every-time-y…
Quick fix:
The Business Analyzer Fact Box was the culprit. I used the following script to turn it off and make sure it stayed turned off.
Use Dynamics
go
update DYNAMICS..SY07225 set FactBoxVisible = 0
go
CREATE TRIGGER
dbo.Update_SY07225_FactBoxVisible ON dbo.SY07225 AFTER INSERT
AS
Update SY07225 SET FactBoxVisible = 0
go