Author: Njevity

5 Reasons why you Should attend GPUG Summit 2019

GPUG Summit is THE place to be for anyone involved in the GPUG community in any capacity. GP professionals from every part of the country descend on the yearly convention to build lasting relationships and create valuable partnerships that will help transform your business using the product you love. Whether you’re in IT, a Controller or the CEO of your company, GPUG has something for everyone. Here are 5 reasons you and

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The Vendor and Customer Combiner and Modifier Utilities in GP

The Vendor Combiner/Modifier and Customer Combiner/Modifier officially became an option in the Sales and Purchasing Utilities menus with the release of GP2015.  Previously, these tools were only available in PSTL.  However, it recently became clear to me that many users are still surprised to find these options.  Whether users have just avoided going into the Utilities menus or their security settings prevented them from seeing

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Microsoft PartnerSource and CustomerSource is changing how Technical Support incidents are handled

Have you been in the Microsoft PartnerSource portal lately? If you have, did you notice the sliding banner that mentions PartnerSource and CustomerSource Technical Support Entry is being Decommissioned? It’s not April 1st or April Fools Day, it’s really happening and it’s happening this Friday! (3/15/19) In an attempt to “modernize” the technical support for

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User Password not recognized by Dynamics GP

We ran into an issue recently with multiple servers where a newly created user could not log into Dynamics GP on an RDP server and received the error user password not recognized by Dynamics GP. The Dynamics GP credentials worked fine on some Windows sessions, and not on others. Even when the password was blanked

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CRM modifies Employee Behavior

Deploying CRM in an organization brings about changes in business processes and modifies employee behavior. CRM can touch every department in an organization from sales, finance, production, to customer service. CRM places the customer at the center of your business. This shift to customer-centric affects the entire organization and can require changes to processes and

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Pacifico’s Beauty Products Now Integrates Online Orders Right Into Microsoft Dynamics GP

Here is a case study on one of Njevity’s customers, Pacifico’s, in which Scribe Software was used to integrate online orders into Microsoft Dynamics GP. Pacifico’s Beauty Products is a leading distributor of Aveda brand products, serving over 200 salons and spas in a six-state region stretching from Montana to New Mexico. Traditionally, salons would

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I know about CRM, but what is xRM?

The acronymn CRM stands for Customer Relationship Management and refers to automation of the marketing, sales and customer service areas of a business. Out of the box, the Microsoft Dynamics CRM application handles all three areas. The acronymn xRM is where the MS CRM program doesn’t stop as just an out of the box application,

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Njevity—A 100% Microsoft Partner

Ok—you know Njevity is a Microsoft Gold Certified Partner and you know Njevity is a Microsoft Small Business Specialist. But did you know Njevity is a 100% Microsoft partner? What do I mean by that? I mean that all we sell and support externally is Microsoft but also all we use internally each day is

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New Blog from the Team at Dynamics GP

New Official Dynamics GP Blog—Inside Microsoft Dynamics GP Inside Microsoft Dynamics GP is a multi-author blog from the Product Managment and Marketing Team at Microsoft Dynamics GP that includes Pam Misialek along with Errol Schoenfish, Jen Dorsey, Gerice Anderson, Ben Corwin and Andy Westby. Having that many contributors means lots of posts and information from

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