Author: Robert Houdeshell

The Cost of Bad Project Management

The Cost of Bad Project Management — Gallup Management Journal When I read this article from Gallup Management Journal, I chuckled.  Having managed many projects over the last 20 years, I’ve noticed a dynamic that cannot be explained.  That dynamic is the human dynamic.   You see, early on in my project management career, I

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Error 52 Bad file name or number performing Mail Merge in CRM with Microsoft Word

Have you ever googled or bing’ed an error and notice that everyone is missing the boat? Well, that happened recently while doing a mail merge of CRM Contacts with Microsoft Word. Here’s the setup: Using Microsoft Dynamics CRM Internet Facing Deployment with a view that was setup to e-mail newsletters Using Microsoft Internet Explorer v

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The Financial Case for The Cloud

In this blog entry, I want to take on the financial case for moving your business to the Cloud. First, let’s discuss what the Cloud is and what it isn’t in the context of business applications. According to NIST (National Institute of Science and Technology) “Cloud computing is a model for enabling convenient, on-demand network

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Side by Side Excel Spreadsheets on Multiple Monitors

When you open multiple Microsoft Word documents, you are able to put one on your main monitor and one on your secondary monitor to compare, copy and paste from one document to another. However, if you open multiple spreadsheets from Excel, you can’t do the same thing! This has annoyed me since 2007 when Microsoft

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Cloud Computing History Lesson

Early in the last century, manufacturers had electrical generators in their facilities and their ability to produce was tied directly to their ability to generate electricity. It was Edison and Tesla who ushered the creation of the electrical grid to the American society. Think about your usage of electricity today. You flip on a light

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Facebook Marketing

  Facebook and (gasp) Twitter are excellent ways of holding a conversation with customers and prospects.  I prefer Facebook due to the nature of the conversation that can be accomplished.  However, let’s look at what makes this successful. First, setup a Facebook Fan Page, not a Group.  A Group is good for more tight-knit groups

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Things are not as they seem… when to get a consultant involved!

“I get this cryptic error message.” “I entered and posted a transaction that was wrong.  What do I do?” “I tried everything that CustomerSource said to do but it doesn’t fix the issue.” When do you need to get a consultant involved and why?  Any of the three statements above should be an indicator to

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