Script Error – cannot find the file specified

Script Error – cannot find the file specified

Great Plains script error

You are getting a script error pop-up when clicking on links in Great Plains

“An error has occurred in the script on this page”

“The system cannot find the file specified”

 

 

 

 

 

 

 

 

 

 

 

 

 

This is occurring mainly because you are using re-directed folders in your user profiles. GP and Dynamics will try use Internet Explorer, which is trying to write to a folder under UserData. If the user logged in and had the folder redirected before launching IE, it will never create the folder in the remote location.

The quick fix is to create the folder manually, in the redirected location. IE can now write its temp files and GP and Dynamics function correctly.

Since this will happen to every new user, I have created a logon script which populates the UserData folder automatically.

Please see this msdn blog entry with specific details on the issue, and example resolutions.