Blog 2018-07-18T20:09:50+00:00

Njevity News

The Vendor and Customer Combiner and Modifier Utilities in GP

The Vendor Combiner/Modifier and Customer Combiner/Modifier officially became an option in the Sales and Purchasing Utilities menus with the release of GP2015.  Previously, these tools were only available in PSTL.  However, it recently became clear to me that many users are still surprised to find these options.  Whether users have just avoided going into the Utilities menus or their security settings prevented them from seeing this “new” utility, once they discover it, they almost immediately can come up with a list of customers or vendors they have been wanting to fix “forever.”  Do you have more than one Vendor IDs or Customer IDs for the same Vendor or Customer?  Have you had to [...]

By | May 22nd, 2019|Categories: Dynamics GP, Support|

Capturing Errors with the Snipping Tool

In a perfect world, everything would function properly all the time. But we are living in a perfect world and support requests are inevitable. When submitting a support request, providing adequate information helps us resolve the issue faster and more efficiently. Oftentimes, seeing the exact message or behavior that is being shown tells us exactly what is going on, allowing us to fix it right away! Windows happens to have a handy dandy built in tool called Snipping Tool that lets you capture a specific area of your screen. Capturing errors with the Snipping Tool is the best and easiest way to [...]

By | May 2nd, 2019|Categories: Dynamics GP, Support|

PowerGP Online Partner Training Series

Njevity is happy to announce that PowerGP Online Private Cloud editions are now available and ready for your customers.  With three new editions, there is a PowerGP Online Edition for EVERY Customer!   Njevity invites you to join presenters Chris Dobkins, Pam Misialek and Belinda Allen for a four part How to Be a PowerGP Online Partner Rock Star webinar series exclusively for Partners to learn the ins and outs of the NEW PowerGP Online.     What’s Exciting and New in PowerGP Online? May 1st @ 11:00AM MTN Request to Watch On Demand   Jet Reports, Power BI and Reporting in [...]

By | April 22nd, 2019|Categories: Uncategorized|Tags: |

PowerGP Online Partner Promo

Njevity’s PowerGP Online Partner Promo is BACK and BETTER than ever and we have a seat saved for you on our bus!  This year, with the exciting announcement of new PowerGP Online Private Cloud editions, we are still going to make it rain Amazon Gift Cards, HOWEVER, we are also giving away a trip for 2 to Cabo San Lucas, Mexico valued at $5,000! Just like last year, we are keeping the rules simple and are making it very easy to help your customers choose THE Path to the Cloud with PowerGP Online with our #IamDynGP Cloud Promotion where we [...]

By | April 19th, 2019|Categories: Uncategorized|

Microsoft PartnerSource and CustomerSource is changing how Technical Support incidents are handled

Have you been in the Microsoft PartnerSource portal lately? If you have, did you notice the sliding banner that mentions PartnerSource and CustomerSource Technical Support Entry is being Decommissioned? It’s not April 1st or April Fools Day, it’s really happening and it’s happening this Friday! (3/15/19) In an attempt to “modernize” the technical support for Dynamics Partners and Customers, support will not be handled in PartnerSource or CustomerSource. Instead, https://support.microsoft.com will be used for all support issues.  Normally, I would applaud the goal of keeping everything consistent; however, I’m a bit concerned about Partner’s ability to assist their Customers will [...]

By | March 13th, 2019|Categories: Uncategorized|

User Password not recognized by Dynamics GP

We ran into an issue recently with multiple servers where a newly created user could not log into Dynamics GP on an RDP server and received the error user password not recognized by Dynamics GP. The Dynamics GP credentials worked fine on some Windows sessions, and not on others. Even when the password was blanked out in SQL using Management Studio, the user could set a password, but when attempting to log in, the user login was denied. One of the things that we found was that the Dynamics GP ODBC connection was being used as an Excel workbook data [...]

By | December 12th, 2018|Categories: Dynamics GP, Support|