Your Dynamics GP Partner Matters More Than You Think

And right now, the partner you choose could make all the difference.

Here is something the GP community doesn’t talk about enough: not all Dynamics GP partners are created equal. And in a moment when some partners are quietly shifting their focus to other ERP products, the one you choose to support your business could determine whether you thrive on GP for the next decade — or end up sitting across the table from a consultant who is trying to sell you something you never wanted to buy.

The good news: Dynamics GP has a long, well-supported future ahead of it. The better news: you don’t have to figure out that future alone.

The Story Nobody in the GP Community Can Afford to Ignore

NewStar Sourcing had been running Dynamics GP for years. It worked. Their team knew it. Their business depended on it. Then the pressure started.

Microsoft’s messaging, aggressive competitors, and a partner who kept nudging them toward Business Central all converged on the same message: move, or be left behind. So NewStar moved.

What followed was what Tony Colanino, NewStar’s President, called “seven weeks of hell.” Their Business Central implementation was a disaster. Training sessions were chaotic. Critical inventory, lot tracking, and fulfillment processes simply did not work in Business Central as promised. The ISV they had relied on for years — Cavallo SalesPad Desktop — had no comparable replacement. Tasks that used to take three clicks now took fifteen.

Tony went to his board, took full responsibility, and made the call: they had to go back to GP. They reached out to Njevity just days before their original GP data was scheduled for deletion. They got lucky.

“That old GP pickup truck just starts every time you turn the key. And now we’ve got Njevity showing us where the turbo switch is.”
— Tony Colanino, President, NewStar Sourcing

NewStar’s story is not unusual. It is a warning that deserves to travel. The wrong partner cost them six figures and a year of their team’s time and energy. The right one gave them back their business.

What “The Right Partner” Actually Means for GP Customers

A lot of partners still have GP customers. Far fewer are genuinely committed to GP. There is a difference worth paying attention to.

Njevity is 100% focused on Dynamics GP. That is not a marketing position. It is the entire business. Every consultant on our team has deep GP experience. Most of them were GP end users before they became consultants. We are not splitting our attention between GP customers and a growing Business Central practice. We are not quietly building out a migration team. We run our own business on GP — because we know it works.

What that means for you in practice:

When you call us with a support issue, you get a GP expert — not someone who is half in, half out.
When there is a feature gap, we tell you honestly whether GP can handle it, point you to an ISV that can, or find another path. We will never tell you GP can’t do something just to make a migration seem necessary.
When you ask about your future on GP, the answer is never “you need to move.” It is “here is how we help you thrive.”

Red Flags: Is Your Current Partner Still Your Partner?

The GP ecosystem is shifting. Some partners have quietly reprioritized. Others are being a lot louder about it. Here are four things worth paying attention to:

🚩 Every support call turns into a migration pitch

If your partner responds to every question or support request with a nudge toward Business Central, that partner has a different agenda than you do. Your partner’s job is to help you run your business better, not to walk you into an ERP transition that serves their margin requirements.

Cloud publishers like Microsoft have partner incentive programs that require partners to add new customers each year to maintain their margins. That creates real pressure on some partners to push migrations even when those migrations are not right for the customer. Know this going into any conversation.

🚩 The GP team keeps shrinking

Slower response times. Consultants who seem unfamiliar with GP. Tickets that take days to get a real answer. These are signs that your partner has moved their best people somewhere else. It does not mean GP is dying. It means that partner’s priorities have changed.

🚩 GP content has gone quiet

No more GP webinars. No new blog posts. Every event is about Business Central or something else entirely. When a partner stops investing in GP content and community, you can draw a pretty clear line from there to where their focus has gone.

🚩 They tell you GP can’t do something it absolutely can

This one is serious. We have talked to customers who were told that GP didn’t have a certain capability — only to find out that it did. Easily, in fact. In some cases, an ISV would have solved the problem in hours. Instead, those customers were pushed into six-figure ERP transitions they never needed.

If your partner is telling you GP can’t meet your needs, get a second opinion before you do anything else. The cost of that conversation is zero. The cost of a bad ERP decision is not.

GP Has a 10+ Year Runway. Here Is Why.

There is a lot of noise about 2031. Microsoft’s end of support date has been used by some as a reason to create urgency around migration. But there is no reason to panic, and there is certainly no reason to rush.

Dynamics GP will not stop working when Microsoft stops supporting it. Your system will keep running. Transactions will keep posting. Reports will keep generating. The software itself does not have an expiration date.

And beyond that, the GP community has been building something that changes the equation entirely.

The Knights of GP

Njevity is a founding member of the Knights of GP — a community-led cooperative being built to support Dynamics GP customers well past Microsoft’s 2031 support timeline, through 2035 and beyond.

The Knights of GP is not a vague promise. It is an organized, structured commitment from GP partners, ISVs, and consultants who believe in this platform and are investing in its future. As a co-op, members get:

Continued support and maintenance from a community of committed GP experts
New feature development designed by people who actually use GP every day
Payroll tax updates — so running payroll on GP stays fully supported
A centralized knowledge hub, preserving everything about GP in one place
A voice in what gets built and prioritized — community-driven, not top-down

And here is a detail worth noting: Terry Heley, who leads GP at Microsoft, committed on stage at SummitNA 2025 that the last version of GP Microsoft releases (18.12) will be compatible with the current version of Windows and SQL. Both of those products carry a 5-10-year support lifecycle. That means the infrastructure GP runs on will be supported well through 2038. GP’s actual runway is far longer than the headlines suggest.

The ISVs in the GP ecosystem see it the same way. Cavallo, Winthrop, Rockton, and many others have made clear commitments to supporting their GP customers for years to come. The community is not disbanding. It is doubling down.

What Njevity Brings to Your GP Journey

We are not just a GP support vendor. We are a ride or die GP partner. Everyone at Njevity who touches a customer was either a GP end user, a GP consultant, or both. We don’t have a split focus, a migration quota, or a competing product to sell you.

Here is what you get when you work with us:

A team that only does GP

Every consultant we put on your account has deep GP experience. Our average tenure in the GP ecosystem is 15+ years. When you have an issue, you get someone who knows where to look.

Real ISV connections

The ISV ecosystem is one of GP’s greatest strengths. We know it deeply. If GP doesn’t have something out of the box and an ISV can fill the gap, we will tell you. No upsell. No migration pitch. Just the right answer.

PowerGP Online — if the cloud is right for you

If you want the benefits of the cloud without giving up GP, PowerGP Online is the only cloud built specifically for Dynamics GP. It is not just hosting. It includes PowerGP Banking (connect directly to your bank for automatic transaction matching), PowerGP Import (bring data in from spreadsheets without Integration Manager or Smart Connect), and PowerGP Connect (a modern API that connects GP to Power BI, Excel, Power Apps, and even ChatGPT). All of it included, at no extra cost.

Proactive support, not just reactive tickets

We use Zendesk to manage support with full visibility across your history. Fast response times. No waiting days for someone to pick up your ticket. And we reach out proactively — because we know that sometimes customers get busy and a question sits in a stack of papers longer than it should.

A Free GP Health Check

Not sure if you’re getting everything you could out of GP? One hour with our team will tell you. We look at security, feature usage, workflow, reporting, and integration opportunities. Every health check turns up at least five things we can act on immediately. Most of them don’t require any additional spend. It’s free, it’s an hour, and it typically changes how customers see what they already own.

No Fear. No Rush. But the Right Partner Matters.

Dynamics GP is not going away. You do not need to make a decision by tomorrow, or next month, or this year. But the partner you have supporting you matters — today, and especially as we move through the next several years.

If your current partner is still fully committed to GP and serving you well, that is great. Keep that relationship. If you are seeing the warning signs — if every call turns into a sales pitch, if response times have slipped, if someone told you GP can’t do something you suspect it can — it is worth having a conversation.

At Njevity, our mission is simple: to improve the life and success of our customers and partners by providing exceptional business application experiences that simplify, inform, and delight. That mission was built around GP. It stays built around GP. And we will be here supporting it long after Microsoft steps away.

We are the only major Microsoft Dynamics Partner who is 100% committed to supporting Dynamics GP. We stand with the GP community — and we are here to stay.