Author: Njevity

How to Remove Reminders in Microsoft Dynamics GP

Reminders can sometimes slow down the performance of Microsoft GP Dynamics. Below are step-by-step instructions for removing your reminders from GP. (This will remove reminders only for your login, it will not affect reminders others may have set.) Go to Microsoft Dynamics GP >> Reminders                    

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Cannot log in under different user account

If you are struggling to sign into Microsoft Dynamics CRM as a different user because you automatically keep logging in as the same user, it is probably because your company has implemented Single Sign-On functionality. Single Sign-On is when your computer’s credentials are automatically passed along to the site, rather than making you manually enter

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Cannot edit Sales Performance Dashboard in Microsoft Dynamics CRM 2011 and 2013

I recently tried to open and edit the Sales Performance Dashboard. I got the message “Cannot Edit Dashboard. The dashboard could not be opened. Maximum no. of columns allowed in the layout is 4.” I also tried to make an unmanaged copy of the dashboard with no success, as I got the same error message

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Management Reporter: "The given key was not present in the dictionary"

A recent error I received when attempting to export a Management Reporter report to Excel was the following: “The given key was not present in the dictionary” After several attempts I found that by eliminating one or both of the following situations resolved the error. 1) By unmarking the option “Export to a single worksheet”,

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Cannot create ScribeInternal database

The Insight application installed without any issues. However, the ScribeInternal database could not be created after several attempts. We tried creating the database manually, assigning the sa user to the db_owner role, and then updating the existing db using the internaldb.exe. Browsing the server, we noticed the SQL Server master database were owned by a

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Error: This process cannot be created, updated, or activated because it was created outside the Microsoft Dynamics CRM Web app..

Error: This process cannot be created, updated, or activated because it was created outside the Microsoft Dynamics CRM Web application. Your organization does not allow this type of process. Solution: This is a known error in Microsoft Dynamics CRM 2011 and may be received when trying to modify a workflow by deleting a condition from

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Not able to create relationship mappings in Microsoft Dynamics CRM 2011

Recently I was trying to create a 1:N field mapping from Account to Contact and could not because the Target entity fields were missing from the mapping window. (See the attached image) After a support call with Microsoft I was informed that Internet Explorer 11 is not a supported web browser version with Dynamics CRM

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Is Payroll Processing Required to Add Employees to Work Centers in GP Manufacturing?

When setting up work centers in GP Manufacturing it is possible to add employees to a work center and calculate labor according to employee pay rates, even if you don’t own the Payroll Processing module. Employee and Pay Code master records are available as a standard part of GP, and can be linked to work

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Maps will not display in Dynamics CRM 2013 forms

One of the exciting new features about Microsoft Dynamics CRM 2013 is that it now offers Bing maps inside of various entity records like Accounts, Contacts, Leads, and Opportunities. In a recent upgrade from CRM 2011 to 2013 we noticed that the Bing maps functionality was missing from these forms. This is because you need

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Calculate Specific Employee Labor Rates in GP Manufacturing Without Payroll Processing

Payroll Processing is not required in order for Microsoft Dynamics GP Manufacturing to calculate labor according to specific employee pay rates. For WIP to use an employee’s pay rate, the WIP settings need to be correct. In addition, the Pay Code needs to be linked to the Labor Code of the routing sequence, and the

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