Class Cancellation and Refund Policy
Njevity Knowledge Center incurs expenses in preparation of a scheduled class, therefore, when it is necessary for a client to cancel a class he/she is scheduled to attend, notification must be made to the Knowledge Center by phoning (720) 870-9700 x 104 or emailing the Knowledge Center at firstname.lastname@example.org – please include the word “CANCEL” in the subject line. The cancellation polices are stated below.
Cancellation of class(s) at the Knowledge Center requires notice of cancellation by telephone or email five (5) business days (40 hours) prior to a scheduled date of class in order to receive a full refund.
Cancellation less than five (5) business days (40 hours) but not less than three (3) business days (72 hours) prior to a scheduled date of class will be eligible for a 50% refund. Cancellation with less than three (3) business days (72 hours) notice will not receive a refund.
Knowledge Center Cancellation Policy
The minimum enrollment requirement for each class is three (3) students. The Knowledge Center reserves, as approved by the Oklahoma Board of Private Vocational Schools, the right to cancel any class if the minimum enrollment requirement is not met. You will be notified by telephone or email of a class cancellation at least three (3) business days (72 hours) in advance of the scheduled class. It is our policy to put your personal safety first. In case of inclement weather, please call (720) 870-9700 x 104 after 6:30 am for closing information. There will be an alternate greeting that states the current date and whether the center is open as normal or closed for the day.
If the center has lost power, there will be no greeting and clients can assume that the center is closed. In the event a training class is cancelled by the Knowledge Center, the Client will receive a full refund.
Upon receipt of registration and payment, a confirmation containing pertinent information will be provided by telephone and/or email to the client. The confirmation will indicate class title, date, times and directions. For late registrants the client may contact the Knowledge Center at (720) 870-9700 x 104 to check on the status of the registration.