True Cloud VS Hosted Cloud: And the Third Option that Offers It All

So, you want to go to the cloud with your ERP or accounting system? Great! Here's a quick tip - the first question to ask is: What type of Cloud do you need? When you start searching for cloud solutions, the terminology can get confusing quickly with SaaS, IaaS, PaaS, True Cloud, Fake Cloud, real cloud, hosting, Azure, AWS, and the list goes on... So, let's dig deeper to help with clarity. First, it's important to note that when moving your ERP or Accounting system to the Cloud, it’s best if you can stay on the current system you use. It’s a big lift to move to the Cloud and replace a system you already use unless you are having significant issues getting in your way, because learning an entirely new system and shifting your processes to fit it will be a lengthy and costly project. So, keep that in mind.  To help answer [...]

By | 2021-04-09T16:47:34+00:00 April 9th, 2021|Cloud, Cloud, Cloud, Dynamics 365, Dynamics GP, Uncategorized|

New Support Process for Exceptional Experiences!

We're excited to announce that our support ticketing system will change as of April 1, 2020! This means easier request submissions, streamlined processes, and increased heights in our quest to bring you exceptional experiences. Streamlining your support requests is easy - especially if you adopt a few new habits. By including as much information as possible in your ticket, our consultants will know how to best tackle your issue. Want to know more about what information is best? Consider a few of these questions that first pop into a consultant’s mind when you log a support request. Is this a “How To” question? Is this a question regarding new features or functionality? Is this an “It’s Broken” question? “How To” Questions The key to getting the best answer for “How To” questions is to describe your end goal in detail. Wanting to print a report of journal entries is totally different [...]

By | 2020-04-02T18:48:53+00:00 April 2nd, 2020|Support, Support, Uncategorized|