About Mike McPhilomy

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So far Mike McPhilomy has created 23 blog entries.

Still can’t decide which CRM solution provides the best value?

Microsoft Dynamics CRM or Salesforce.com? Making the decision on which CRM solution to implement can be challenging. Here is a list of some more key differentiators to help you get past the slick story Salesforce.com tells. Dynamics CRM provides the best value and ROI and continues to dominate the CRM arena with over 2.25 million users worldwide. Here’s how: Power of Choice Salesforce.com only offers an online deployment for their solution while Microsoft Dynamics CRM allows you to choose how you want to deploy. By choosing on premise, Microsoft hosted or partner hosted deployments, Dynamics CRM gives you the opportunity to choose which deployment best fits your business model. Plus if your needs change, you can change deployments to meet your changing business needs. Service Level Agreement Dynamics CRM Online and partner hosted deployments of Dynamics CRM guarantee uptime through a Service Level Agreement (SLA). Usually, this means a 99.9% [...]

By | 2018-07-18T11:26:06+00:00 June 7th, 2012|Cloud, Dynamics CRM|

Microsoft Dynamics CRM vs. Salesforce.com

With Microsoft Dynamics CRM Online and partner hosted Cloud solutions, Salesforce.com is no longer the powerhouse in Cloud deployed CRM. So what makes Dynamics CRM the superior and most widely used CRM product in the market? Let’s take a look at the key differentiators and find out why Dynamics CRM has an impressive 2.25 million users worldwide. Lower Total Cost of Ownership (TCO): Microsoft Dynamics CRM provides comparable CRM functionality at 30 percent less than Salesforce.com or more. Customers who elect to add Microsoft Dynamics CRM to their Microsoft Enterprise Agreement (EA) or Enrollment for Application Platform (EAP) agreements can help save additional money. Productivity: Microsoft Dynamics CRM was built to work with Microsoft Office suites, such as Microsoft Office Outlook® messaging and collaboration client and Microsoft Office Word. Salesforce.com is working on its third Microsoft Office integration program in three years to attempt to offer symmetry. Value: Microsoft Dynamics [...]

By | 2018-07-18T11:26:06+00:00 May 31st, 2012|Cloud, Dynamics CRM, Mobility|

CRM Blitz Day 1 – Catch the fever!

I think we can agree that Dynamics CRM is one of the most useful and dynamic tools on the market for sales, marketing and customer care. So what can Microsoft possibly do to make CRM better? After sitting through the CRM training blitz this morning about what’s new in the Dynamics CRM 2011 update, I will say it is exciting. Even though the CRM team is using the corny catch phrase, “catch the fever,” after going through the training “I got a fever, and the prescription is more cow bell…I mean CRM.” Ok, so maybe my Saturday Night Live reference does not directly apply but Microsoft has done a lot with this update and I am excited to see the doors that will be opened with the new feature set. There were four key trends that the Microsoft CRM team emphasized about the future of business and how the CRM [...]

By | 2018-07-18T11:26:06+00:00 May 17th, 2012|Cloud, Dynamics CRM, Mobility, Social Media|

Is Cloud Computing the future? My sources say “yes!”

First impressions of the Cloud will snare your thoughts and shape your views about Cloud Computing. If you continually hear from your IT department that the Cloud is a fad and that data is not secure, moving forward, you will be not be open to learning more about it. However, if early on, you heard that the Cloud is the future and you took the time to learn more, the Cloud is not the monster that some make it out to be. I have already discussed in past blogs why some may not be as objective as you would think about Cloud Computing. I will not dwell on the issue but encourage those of you who have put the blinders on to learn more. Granted the Cloud may not be for everyone. However, chances are, it is a perfect fit for you. Isn’t it at least worth your time to [...]

By | 2018-07-18T11:27:01+00:00 May 10th, 2012|Cloud, Dynamics CRM, Dynamics GP, Mobility|

The future of Cloud Computing

If you give the Cloud a chance, you will clearly see the advantages of moving your entire business to a hosted, virtual environment. Even though, cloud computing has recently exploded and is gaining momentum, just like everything else that is new to the market; there is a user adoption curve stretched over the lifespan of the product or service. Thinking back to high school, do you remember Rogers Adoption Curve? Once a new product or service is introduced, very few (16%) are the innovator / early adopters. The majority of the population (68%) find themselves in the early / late majority and the last 16% are the laggards who will eventually adopt or never adopt for various reasons.                     The good news is, Cloud Computing is nothing new and we are approaching the early majority adoption stage. The bad news is, [...]

By | 2018-07-18T11:27:01+00:00 April 27th, 2012|Cloud, Dynamics CRM, Dynamics GP, Exchange Online, Office 365, SharePoint|

Technology Evolution and the future of Cloud Computing

I was recently involved in a conversation with a prospect and after discussing his needs to upgrade to a Cloud based ERP solution; we began talking about business processes 20-30 years ago. At the ripe old age of 28, obviously, I was stunned listening to the archaic methods and thinking about how slow business must have moved back then. His reply was, “yes, business did move slow, but, we were running around like little chipmunks trying to keep up.” I then began to consider how much has evolved and changed over those 20 years and all of the advancements in technology and software during that time. When you sit down and think about it, where will we be in another 20 years? I will be 48 saying things like, “back in my day, we had this thing called email, and it was how we communicated.” Or, “we used to have [...]

By | 2018-07-18T11:27:01+00:00 April 19th, 2012|Cloud|

Is the Cloud right for my business?

Cloud Computing is an unavoidable topic for business professionals and there are so many different ways the Cloud can be interpreted. So what should you consider when deciding if the Cloud is right for your business? Cost Savings In the present economy, does your business need to save money? Of course it does! Good business practices demand maximizing cash flow no matter what the economy looks like. By not having to purchase hardware, software licenses, or paying maintenance and IT costs, Cloud Computing is a cost effective way to deploy the same apps you are currently using, no matter the size of your business. Scalability Purchasing software licenses means that no matter what happens with personnel within your business, you are always stuck with a set number of software licenses. This may not be a big issue if you need to add a license, however, what if you downsize or [...]

By | 2018-07-18T11:27:01+00:00 April 13th, 2012|Cloud, Dynamics GP, Mobility|

Switching between on premise and cloud deployments

When you are considering ERP or CRM software, what factors do you weigh when thinking about deploying on premise or in the cloud? Do you like the flexibility of deploying in the Cloud with scalable users and fixed monthly billing? Are you more confident with the perceived security of deploying on premise? Who owns your data and how do you receive it back from a SaaS provider like NetSuite or Salesforce.com if you decide to make a change to an on premise solution in the future? The question you should be asking yourself is, “why should I have to lock myself into an on premise or cloud deployment?” Consider solutions that offer flexibility to move back and forth between on premise or cloud deployments depending on the changing needs of your business or your preferences. Njevity offers this flexibility by giving you the power of choice to deploy on premise [...]

By | 2018-07-18T11:27:01+00:00 April 5th, 2012|Cloud, Dynamics CRM, Dynamics GP, Njevity|

Server Refresh vs. Moving to the Cloud

I recently came across an article called “Building the business case for a server refresh,” written by Daniel Eason, an IT Executive who strategized how to justify a hardware refresh to stakeholders and decision makers. A typical refresh should take place every 3-4 years, however, when the economy dipped in 2008, many companies have put off upgrading hardware. In this blog article, I will discuss that although his reasoning for a server refresh is sound, moving to a Cloud environment better answers his points as well as providing a solution to where a server refresh never has to be considered again. First, let’s look at an excerpt from his article and his main points when presenting the argument for a server refresh. To see the whole article click the link below: http://searchvirtualdatacentre.techtarget.co.uk/tip/Building-the-busines... “Server refresh strategies can be difficult to justify to business stakeholders. And when your existing servers were approved [...]

By | 2018-07-18T11:27:01+00:00 March 29th, 2012|Cloud, Dynamics GP|

Highlights of Convergence 2012

The anticipation of my first Convergence had been building up since January.  Convergence is a gathering of Microsoft Dynamics users, partners and ISV’s who come from around the world to crash a city for a few days to learn more about the Microsoft Dynamics family of products and network with fellow business product users.  As a first timer, I was warned that I would be going nonstop from early morning to early morning with a few hours of sleep in between.  That was not far off from the truth and after coming home and having some time to finally sit and reflect on the past five days, I want to share some of my experiences and takeaways from Convergence 2012.  After an already solid two days of GPUG events, meeting up with customers and networking put behind me, Microsoft opened with their keynote Monday morning.  Upon entering the arena, it [...]