In a perfect world, everything would function properly all the time. But we are living in a perfect world and support requests are inevitable. When submitting a support request, providing adequate information helps us resolve the issue faster and more efficiently. Oftentimes, seeing the exact message or behavior that is being shown tells us exactly
Read MoreThe installation of eConnect seems to complete correctly but eConnect Integration Service Will Not Start . To fix this, I checked the error logs and found this in the Administrative Events: Action: Service Startup and Construction of Service Host Current User Name: Input parameters: Exception type: System.ServiceModel.AddressAccessDeniedException Exception message: HTTP could not register URL http://+:80/Microsoft/Dynamics/GP/eConnect/mex/.
Read MoreHave you tried printing to PDF on Windows 10 and 2016 yet? No? Well, you are going to love this. In previous versions of Windows, Microsoft tried to push a file format called XPS. It never quite took off as PDF remained the file format of choice. Printing to PDF was never straight forward and
Read MoreWe had a client the complained notes were not visible in Opportunities. Found the issue in the Font Color in the style sheet. I edited the file CRMWeb_staticcss1033notesv2.css.aspx by changing the notesTextBoxDiv color to #000000
Read MoreOne of my associates, Karen Henkelman, and I found an interesting issue in the GP web client. We had a PowerGP Online Partner open a case complaining that a just created SmartList Favorite wouldn’t return data. We tested it on a Desktop client (PowerGP Online is SAAS, web client only GP solution) and it worked
Read MoreThank you to Martin Buist @ http://www.martinbuist.com/windows-server-2012r2/how-to-change-token-cer… Once a year a new token certificate needs to be extended in ADFS. If you have autocertificate enrolment on then this wil happen automaticly. However you need to inform the Relying party trust of the new token certificate if they do not use you adfs xml. Most partys
Read MoreIf your entire workflow happens on a remote desktop, having problems with missing features or even not being able to connect to the RDP server can bring that workflow to a screeching halt. Here are a couple common problems and suggestions on how to resolve them. Logon Attempt Failed: If you are unable to connect
Read MoreAfter restoring a GP Company Database from another SQL server you may get the following error when trying to log into the restored company: “The selected company is not configured as a company of the current Microsoft Dynamics GP system database. You must resolve the database configuration to log in to the company” The following
Read MoreThis has been an issue that Njevity has been struggling with on new GP 2013 and GP 2015 installs. The confusing part has been that it will occasionally go away. With a lot of help from Daryl Anderson at Microsoft we finally found a work around. First of all, the issue goes away as soon
Read MoreTo create role assignments that grant access to Report Builder Start Report Manager. Click Site Settings. Click Security. If a role assignment already exists for the user or group for which you want to configure Report Builder access, click Edit. Otherwise, click New Role Assignment. In Group or user, enter a Windows domain user or
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