In a perfect world, everything would function properly all the time. But we are living in a perfect world and support requests are inevitable. When submitting a support request, providing adequate information helps us resolve the issue faster and more efficiently. Oftentimes, seeing the exact message or behavior that is being shown tells us exactly what is going on, allowing us to fix it right away! Windows happens to have a handy dandy built in tool called Snipping Tool that lets you capture a specific area of your screen. Capturing errors with the Snipping Tool is the best and easiest way to make sure you are getting optimal support.  The Snipping Tool has several modes allowing you to select a rectangle area, a free form area, or an entire application window. In addition, it allows you draw directly onto the clipping to highlight or mark important areas. Using the tool is simple and [...]

The installation of eConnect seems to complete correctly but eConnect Integration Service Will Not Start .   To fix this, I checked the error logs and found this in the Administrative Events: Action: Service Startup and Construction of Service Host Current User Name: Input parameters: Exception type: System.ServiceModel.AddressAccessDeniedException Exception message: HTTP could not register URL http://+:80/Microsoft/Dynamics/GP/eConnect/mex/. Your process does not have access rights to this namespace (see http://go.microsoft.com/fwlink/?LinkId=70353 for details). A quick web search found Adam Liposky’s GPUG blog entry, https://www.gpug.com/blogs/adam-liposky/2014/04/28/econnect-service-starts-and-then-stops. He had three steps, only one of which is necessary. The other two are unwise (sorry Adam). Step 3: “I opened the "Microsoft.Dynamics.GP.eConnect.Service.exe.config" file in notepad, which should be located in the following directory: C:\Program Files\Microsoft Dynamics\eConnect 12.0\Service At the bottom of the file, locate the following setting: <serviceMetadata httpGetEnabled="true" httpGetUrl=" http://localhost/Microsoft/Dynamics/GP/eConnect/mex "/> Change the value for "httpGetEnabled" from "true" to "false". Save and close the file, then try starting the [...]

Have you tried printing to PDF on Windows 10 and 2016 yet? No? Well, you are going to love this. In previous versions of Windows, Microsoft tried to push a file format called XPS. It never quite took off as PDF remained the file format of choice. Printing to PDF was never straight forward and always required the installation of additional software. The good news is that with the newest versions of Windows, Windows 10 and Windows Server 2016, Microsoft has given up on the XPS format and embraced PDF by including native print to PDF functionality! Printing to PDF has never been as simple as it is now. The new, built-in Print to PDF feature will be selectable in your printer list from any application from which you need to print. Simply select the printer Microsoft Print to PDF, click the big print button, select your destination, name the [...]