Original post written by Belinda Allen, Microsoft MVP.  Those of you who know me know that I’ve been in the GP Community since DOS days. Like many Microsoft Dynamics GP partners and customers, I tended over the years to stay in the “On-Prem” world.Those of you who know me know that I’ve been in the GP Community since DOS days.  Like many Microsoft Dynamics GP partners and customers, I tended over the years to stay in the “On-Prem” world.“On-Prem” refers to using an application (Like Microsoft Dynamics GP) installed locally on your machine, even if (and it usually is) the data is stored an another machine or server.  This is also called a Rich Client or a Fat Client. Several versions ago, Microsoft introduced a method of working in GP that did not require the application to be installed locally, rather users would access the data (on a server) via Internet Explorer [...]

Can’t read that? Welcome to the world of problems that shouldn’t exist anymore in the 2100 century! It sounds simple, but just to be safe I’ll tell you how to make your – and our life easier.Whenever you have an IT problem of any kind, you often will be asked to take a screenshot of the error or the problem you are seeing on your screen. We have received pictures taken from a Smartphone, tiny screenshots of 3 displays linked together and of course the general question how to do that…The answer is short and very simple: Snipping Tool                        Just click on your Windows start button or press the Windows flag on your keyboard and start typing “Snipping Tool”.This tool lets you capture a specified area as an image. Simply click on “New” and mark the message or error you want to save as an image. Once you’ve done that, you [...]

If your entire workflow happens on a remote desktop, having problems with missing features or even not being able to connect to the RDP server can bring that workflow to a screeching halt. Here are a couple common problems and suggestions on how to resolve them.Logon Attempt Failed: If you are unable to connect and the RDP window says “logon attempt failed” at the bottom, it is because the username or password used are incorrect. This occurs more often when the RDP file has credentials saved and the password has recently changed. If the credentials are saved, you can simply right click and edit the RDP link file and then delete the stored credentials. It will then ask you to enter new credentials when you try to connect again.                Printer Issues: Another common problem with RDP connections is the printers from your local computer not appearing on the remote desktop session [...]

As a software professional, I often get asked questions about computer hardware.  Spending most of my career in the accounting software industry and being part of the team that designed and developed the product we now know as Microsoft Dynamics GP, I am commonly asked:    “What computer should I buy for my business?” For years, the unfortunate answer to this question involved a long list of hardware specifications which were difficult for most business professionals to understand and successfully purchase. Furthermore, if we were talking about a new server (or multiple servers) for an accounting system, the answer was even more complex. Fortunately, there is a better way to deal with this business challenge. One that every professional can understand: Buy any computer you want! I can assure you that accounting software solutions, such as Microsoft Dynamics GP, are built upon extremely complex technology and have significant hardware requirements. Successfully operating a system such as [...]