We discovered that KB2699988 breaks the ability of DYNAMICS CRM Reports to be exported when the report is run from Outlook. Uninstalling the patch fixes the problem.
Read MoreRecently a client found they could not save changes to a customized form in CRM 2011 Online. The client had created custom versions of the Account and Opportunity Main Forms and assigned permissions. They had then added custom fields and java script to the new forms, saved and published. Sometime later they attempted to move
Read MoreAfter installing a new or renewed Token-Signing SSL Certificate on a AD FS 2.0 server users are unable to connect to CRM. In addition see the following error: Log Name: Application Source: ASP.NET 4.0.30319.0 Date: 5/17/2012 3:13:42 PM Event ID: 1309 Task Category: Web Event Level: Warning Keywords: Classic User: N/A Computer: yourcrmserver.yourdomain.com And under
Read MoreWindows Server 2008 Remote Desktop Servers require Network Level Authentication. The RDP Client available for XP is not set to use Network Level Authentication by default. The result is that XP machines may not be able to connect with the message “The remote computer requires Network Level Authentication, which your computer does not support.” Or
Read MoreI ran across an issue with Service Pack 1 for Windows Server 2008 R2. In several cases once the service pack was installed I could not log on the servers remotely. Some research found that the issue was with update KB 2667402. On one server I was able to resolve the issue by checking for
Read MoreIn today’s electronically connected world information security is vital to our financial security both in the workplace and at home. This means we have to juggle multiple user names and passwords. Here are a few ideas on making your passwords hard to crack and easy to remember. First – don’t make it obvious (like leaving
Read MoreI ran into an issue while doing some report writing for SQL today. I was trying to round up the quotient of one integer divided by another integer. The result never rounded up. What I found was that I had to convert the dividend to a decimal. See my examples: SELECT Out1 = 300/24, Out2
Read MoreWhen upgrading Dynamics GP we like to delete any test companies that have been set up. This can greatly reduce the time it takes to upgrade the databases. Every once in a while we forget to delete the actual database. This can cause issues if we try to create company later with a database that
Read MoreYet more fixes for CRM 2011 Outlook client. While trying to configure the CRM client for Outlook on Windows 7 or Windows Server 2008 for CRM Online you get the error: “Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help.” Note:
Read MoreBecause we shouldn’t delete Users in Microsoft Dynamics CRM we disable the User when they no longer need to access CRM. This can be a time consuming process. You have to re-assign all records Owned by that User including any Workflows before disabling the User. After several years of staff changes you can end up
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