Author: Tudor Coleman

Cannot logon to CRM 2011 after changing the AD FS Token Signing Certificate

After installing a new or renewed Token-Signing SSL Certificate on a AD FS 2.0 server users are unable to connect to CRM. In addition see the following error: Log Name: Application Source: ASP.NET 4.0.30319.0 Date: 5/17/2012 3:13:42 PM Event ID: 1309 Task Category: Web Event Level: Warning Keywords: Classic User: N/A Computer: yourcrmserver.yourdomain.com And under

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Computers running XP may not connect to Windows Server 2008 Remote Desktop Servers

Windows Server 2008 Remote Desktop Servers require Network Level Authentication. The RDP Client available for XP is not set to use Network Level Authentication by default. The result is that XP machines may not be able to connect with the message “The remote computer requires Network Level Authentication, which your computer does not support.” Or

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Remote Desktop on Windows Server 2008 R2 with SP1

I ran across an issue with Service Pack 1 for Windows Server 2008 R2. In several cases once the service pack was installed I could not log on the servers remotely. Some research found that the issue was with update KB 2667402. On one server I was able to resolve the issue by checking for

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The Basics of Good Passwords

In today’s electronically connected world information security is vital to our financial security both in the workplace and at home. This means we have to juggle multiple user names and passwords. Here are a few ideas on making your passwords hard to crack and easy to remember. First – don’t make it obvious (like leaving

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Issue using CEILING in Microsoft SQL

I ran into an issue while doing some report writing for SQL today. I was trying to round up the quotient of one integer divided by another integer. The result never rounded up. What I found was that I had to convert the dividend to a decimal. See my examples: SELECT Out1 = 300/24, Out2

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CRM 2011 Outlook client cannot connect to CRM Online cannot authenticate your credentials on Windows 7 or Server 2008

Yet more fixes for CRM 2011 Outlook client. While trying to configure the CRM client for Outlook on Windows 7 or Windows Server 2008 for CRM Online you get the error: “Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help.” Note:

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Whenever possible repoint your Microsoft Dynamics CRM 4.0 and CRM 2011 Users to new Active Directory User.

Because we shouldn’t delete Users in Microsoft Dynamics CRM we disable the User when they no longer need to access CRM. This can be a time consuming process. You have to re-assign all records Owned by that User including any Workflows before disabling the User. After several years of staff changes you can end up

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Configuring CRM 2011 Email Router with Office 365

We were just migrated from Exchange Online to Office 365. Among the many things that had to be reconfigured to work with Office 365 was the Microsoft CRM 2011 Email Router. There were two distinct tasks. First, give permissions to the account that the Email Router uses to the various mail boxes that use the

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Trouble installing Lync for Office 365

The setup program for Microsoft Lync will hang on some machines. If you open Task Manager you will see LyncSetup.exe sitting at 25% CPU. This is a known issue. Try downloading from: For x32 bit Operating System: http://c2r.microsoft.com/oconline/en-us/7577.280/x86/en-US/LyncSetup.exe For x64 bit Operating System: http://c2r.microsoft.com/oconline/en-us/7577.280/x64/en-US/LyncSetup.exe

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