Error upgrading CRM 4.0 Online Email Router to CRM 2011 Router

When attempting to upgrade the CRM 4.0 Online Email Router to CRM 2011 Email Router, you may recieve the following error during the installation process: Action Microsoft.Crm.Setup.Common.Analyzer+ CollectAction failed.The following registry key cannot be opened: SOFTWAREMicrosoftMSCRM Email. Microsoft Support suggests that you uninstall the CRM 4.0 Email Router and install the CRM 2011 Email Router

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