Category: Support

Job Posting: Dynamics GP Implementation Specialist

We’re Growing and Need a New Team Member! Job Title: Dynamics GP Implementation Specialist Location: Greenwood Village, CO or Remote Office Position Type: Full-time About Us We are a provider of integrated Cloud and On-Premise Dynamics GP and CRM. As a Microsoft Gold Certified Partner, we offer business applications for small- to-mid-size and enterprise customers

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True Cloud vs Hosted Cloud: And the Third Option That Offers It All

So, you want to go to the cloud with your ERP or accounting system? Great! Here’s a quick tip – the first question to ask is: What type of Cloud do you need? When you start searching for cloud solutions, the terminology can get confusing quickly with SaaS, IaaS, PaaS, True Cloud, Fake Cloud, real

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Tax Table Issue Discovered

On January 8, one of our Njevity team members, Paige Horne, discovered an issue with the tax tables for the new W-4 Higher Withholding filing statuses. In the current release, the Standard Deduction is reducing the taxable wages before the tax tables are applied for the Higher Withholding filing statuses. The Standard Deduction is actually

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Capturing Errors with the Snipping Tool

In a perfect world, everything would function properly all the time. But we are living in a perfect world and support requests are inevitable. When submitting a support request, providing adequate information helps us resolve the issue faster and more efficiently. Oftentimes, seeing the exact message or behavior that is being shown tells us exactly

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User Password not recognized by Dynamics GP

We ran into an issue recently with multiple servers where a newly created user could not log into Dynamics GP on an RDP server and received the error user password not recognized by Dynamics GP. The Dynamics GP credentials worked fine on some Windows sessions, and not on others. Even when the password was blanked

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eConnect Integration Service Will Not Start

The installation of eConnect seems to complete correctly but eConnect Integration Service Will Not Start .   To fix this, I checked the error logs and found this in the Administrative Events: Action: Service Startup and Construction of Service Host Current User Name: Input parameters: Exception type: System.ServiceModel.AddressAccessDeniedException Exception message: HTTP could not register URL http://+:80/Microsoft/Dynamics/GP/eConnect/mex/. Your

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Missing Quick Links After a Dynamics GP Upgrade

A Dynamics GP customer reported users missing quick links after a Dynamics GP Upgrade on the home page. They tried to re-create them, but when they logged out and back in they were gone again. The SQL script below can be ran to allow them to recreate their home page.   — change sa to

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Printing to PDF on Windows 10 and 2016

Have you tried printing to PDF on Windows 10 and 2016 yet? No? Well, you are going to love this. In previous versions of Windows, Microsoft tried to push a file format called XPS. It never quite took off as PDF remained the file format of choice. Printing to PDF was never straight forward and

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Remove Customer Experience Improvement Program Reminders from Microsoft Dynamics GP

Ever stopped long enough to look into how to Remove Customer Experience Improvement Program Reminders from Microsoft Dynamics GP?  Although they can be annoying, sometimes it’s more trouble than it’s worth to research how to remove them.  We will make it easy so you can stay focused on your work and get rid of these

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